Frequently Asked Questions for maintaining healthy hair extensions

Please reach us at brookeH@thextensionhaus.co if you cannot find an answer to your question.

how are the extensions sourced ?

All of our extensions are ethically sourced. They are obtained through responsible and sustainable practices. These extensions are sourced from individuals who willingly sell their hair or from reputable hair collectors who ensure fair compensation.

How do I customize my order ?

Navigate to the product you would like, scroll to the bottom of the page where it says customize order.  Send an email to Brookeh@theextensionhaus.co with customization requirements. Customized orders can take an extra 5-7 days depending on the order.

How long does the hair typically last?

Anywhere from to 1-2 years depending on the type of extensions, & how well they are cared for.

Can I style my hair extensions with heat tools?

Yes, you can style your hair extensions with heat tools, just like you would with your natural hair. However, it's important to use heat protectant products and avoid excessive heat to maintain the longevity of your extensions.

How do I properly care for and maintain my hair extensions?

To care for your hair extensions, it's important to brush them gently, avoid tangling, use sulfate-free and extension-friendly hair products, and follow any specific care instructions provided by your stylist

Can I swim or exercise with hair extensions?

Yes, you can swim and exercise with hair extensions. However, it's recommended to tie your hair up or wear a swim cap to minimize tangling, and to wash and condition your hair extensions after swimming or sweating.